This privacy policy describes how we collect and process your personal data. OR Properties is committed to protecting the personal data of its clients and website users. To this end, we have developed this Privacy Policy to outline our commitment to and respect for the rules concerning the privacy and protection of personal data that we collect and process in compliance with the General Data Protection Regulation (GDPR).

1. Your Personal Data

During your visit to this website, we will automatically collect the following personal data about you:
• information about the pages you visit on this website;
• the date and time of your visit;
• your IP address;
• your web browser;
• the website (URL) you visited before accessing this website; and
• certain cookies (see section 2.1 below and also refer to our cookie policy).

Additionally, we will collect all information you submit to us when using the contact forms available on this website.

We also obtain personal data from customers provided by members of the ColdwellBanker franchise network. The personal data we process in this context are:
• name;
• address;
• phone number;
• email address;
• leads and information associated with the lead
• data related to individual real estate transactions.

While you are not obligated to provide any personal data when requested, failure to do so may prevent you from utilizing all functions of our website or accessing our real estate brokerage services in general.

2. Cookies

This website uses what are known as cookies. A cookie is a small file that can be stored on your computer when you visit a website.

Cookies are generally used to provide website visitors with additional functionalities. For instance, they can be created to keep track of your visit, support your navigation on the site, help you resume where you left off, and/or remember your preferences and settings when you revisit the website.

Cookies cannot access, read, or modify any other data on your computer. Most cookies used on this website are what are known as session cookies. These are automatically deleted when you leave the website.

There are also persistent cookies, which remain on your computer until you delete them in your browser. We use persistent cookies to recognize you when you visit this website again.

If you wish to control the cookies installed on your computer, you can modify your browser settings to notify you when a website attempts to install a cookie, or you can permanently block cookies. You may also delete cookies that have already been installed on your computer. Please consult the 'Help' function in your browser for more information on how to perform these steps.

Please note, however, that disabling cookies may affect your online experience and/or prevent you from fully utilizing our website.

For more information on the use of cookies and how to block them, please visit allaboutcookies.org, youronlinechoices.eu (Europe).

If you have questions or comments regarding our use of cookies, you may consult our cookie policy here or contact us via email at geral@orproperties.pt.

2.1. Social Media Sharing

Our pages integrate social media plugins for Facebook, WhatsApp, and Twitter. When you visit our pages and use this content sharing option, you will establish a direct connection to these platforms and their servers.

These platforms may correlate your visit to our website with your user account. We declare that, as the provider of this website, we have no knowledge of the transmitted data or how these platforms may use it. For more information, please consult the privacy statement of each platform.

3. Purposes for which we use your data

We use your personal data to provide you with this website as a user, to generate usage statistics, to improve and develop this website, to provide you with real estate brokerage services, to respond to your requests and messages, to send you our newsletter if you have subscribed to it, to contact you about properties that may interest you, and to analyze your data in an aggregated form to assess our business.

4. Legal Basis for Processing

The legal basis for processing your data will be our prevailing legitimate interest (in accordance with Article 6(1)(f) of the EU General Data Protection Regulation, “GDPR”).

If we process certain personal data about you that we receive from another member of the franchise network, particularly our franchisees, the legal basis for processing will be your consent in accordance with Article 6(1)(a) of the GDPR, which will be requested separately. Your consent will be requested for such collection, and you may withdraw your consent at any time. However, this does not affect the legality of processing your data based on consent prior to its withdrawal.

5. Your Rights

As the data subject, the Client has the right to access all their data. They also have the right to request its restriction, rectification, objection, or erasure within legally imposed limits.

As the data subject, the Client also has the right to withdraw their consent for data processing at any time. This change of consent does not compromise the lawfulness of processing carried out based on previously given consent.

When technically feasible, the Client may request the portability of their data to another data controller, and the data will be retained solely for the exercise or defense of claims.

Also for this purpose (solely for the declaration, exercise, or defense of a right in legal proceedings), data may be retained when some of the rights identified above are exercised.

Should you wish to exercise these rights or have any additional questions regarding data protection and its processing, you should contact the controller in writing using the contact details provided below. Proof of the data subject's identity will always be requested. Additionally, if at any point you believe your rights have not been properly safeguarded, you may lodge a complaint with the National Data Protection Commission.

Further information can be found by consulting the website of the aforementioned Commission https://www.cnpd.pt/.

6. Contact Us

Should you have any questions or require further clarification regarding the processing of your data, you may contact us via email at geral@orproperties.pt.

Thank you for reading our Privacy Policy.

May 2022